Refund policy
Last updated October 26, 2026
Payments for Sealdraw are processed by Paddle, our merchant of record. Paddle sells the Giveaway Pass and Pro to you, sends the receipts and processes every refund.
Giveaway Pass
A Giveaway Pass you haven't used is refunded in full if you ask within 14 days of buying it. A Pass counts as used once a draw of its giveaway has been sealed.
Pro
- Your first Pro payment is refunded in full if you ask within 14 days of it.
- Renewals are refunded if you ask within 14 days of the renewal. Cancelling stops the next renewal; Pro stays on until the end of the period you paid for.
- You can cancel at any time in Settings → Plan & billing (Manage subscription).
How to ask
Reply to your Paddle receipt, or contact Paddle at paddle.net, or write to us at hello@sealdraw.com. Refunds go back to the payment method you used, usually within 5 to 10 business days.
Your draws stay
A refund or a cancellation never changes a draw that was already sealed: its certificate stays online and can still be checked. Comments you collected stay in your giveaways.
Your rights
This policy doesn't limit any right you have under the consumer law where you live.